Unfiltered Feedback – Our Rave Reviews

Top service from staff, especially Juan. Going above and beyond to ensure best possible hospitality

1 star less for the rooms being bit outdated for the price. But everything else was quite nice since they had L2 EV charging as complimentary, location was ideally located so you could cross and get some food. Even In n Out was just next door. The rooms need bit of renovations but it wasn’t bad but given the nightly price this hotel sometimes goes on week days, doesn’t stand for it.

I stayed over the long Thanksgiving weekend. The hotel should maintain the staff count and not reduce it due to the holidays. The entire building was manned by only one staff member during the night and day shifts. My room on the third floor wasn’t cleaned for 4 days and only when the room lost the TV signal did I get a change of room. Apparently there was no maintenance guy available to fix the TV at that time. Still, I enjoyed the daily complimentary breakfast. The hotel’s location is within walking distance of downtown Mountain View. Plenty of food options nearby as well: In-N-Out, taco truck, Posh Bagel, and supermarkets.