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Hotel and Website Accessibility

Hotel Vue Accessibility

At Hotel Vue, we ensure every guest enjoys a comfortable, safe, and seamless experience. We offer hotel and website accessibility features so that each guest can experience the best of what we offer. Explore the details below to see how we can meet your needs. If you have questions, call us at 650-965-0585 or email us at [email protected].
AccessibilityHotel Accessibility

Accessibility Features 

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Fire alarms for the audio & visually impaired
  • Accessible entrance without stairs
  • Accessible doorways for all public spaces
  • Accessible self-parking
  • Accessible parking spots
  • Non-slip entrance ramp
  • Ramps have sturdy railings, accessible landings
  • Accessible path to check-in
  • Accessible path to guest rooms
  • Accessible path for all public spaces
  • Accessible elevator
  • Accessible public bathroom
  • Accessible path to maneuver in the fitness center
  • Accessible desks in the business center

Guestroom Accessibility 

  • Roll-in showers 
  • Accessible baths 
  • Listening devices
  • Wheelchair accessible paths
  • Lowered doorknobs and peepholes
  • TV has closed captioning or decoders
  • Viewports are lowered on the door
  • Thermostat controls are lowered on the wall
  • Light switches are lowered on the wall
  • Closet bars & shelves sit equal to or lower than 36 inches above the ground
  • Accessible shelving is 39 inches above the ground
  • Grab bars at the toilet
  • Grab bars in the shower and/or tub
  • Accessible faucet controls
  • Handheld spray unit in the shower and/or tub
  • Shower/tub seat available
  • Accessible toe & knee clearance around the desk
  • Accessible toe & knee clearance around the sink/vanity
  • The doorway is 35 inches wide
  • A wide path between and/or around beds
  • Door & Lock System: Ving Keycard
  • Room placard has alternative text
AccessibilityWebsite Accessibility

Accessibility Statement for Hotel Vue

Date: 4/23/2024
This is an accessibility statement from Hotel Vue

Measures to support accessibility

Hotel Vue takes the following measures to ensure accessibility of Hotel Vue:
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Hotel Vue is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of Hotel Vue. Please let us know if you encounter accessibility barriers on Hotel Vue:
  • Phone: (650) 965-0585
  • Business Address: 64 W El Camino Real, Mountain View, California 94040

Compatibility with browsers and assistive technology

Hotel Vue is designed to be compatible with the following assistive technologies:
Hotel Vue is not compatible with:
  • Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
  • Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

Technical specifications

Accessibility of Hotel Vue relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
  • HTML
  • CSS
  • JavaScript
These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Hotel Vue, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

Assessment approach

This website was assessed for accessibility by the following approaches:
  • Self-evaluation at site launch
  • External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 12/02/2024; 11/07/2024; 10/17/2024; 10/03/2024; 09/04/2024; 08/01/2024; 07/02/2024; 06/03/2024; 05/01/2024; 04/23/2024

Date

This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.