Unfiltered Feedback – Our Rave Reviews

Not terrible, but a LOT of minor irritations. Try to check in: they can't make a keycard for person in front of me, so I come back later Come back later - no one at front desk. Eventually shows up (was in the bathroom, but didn't put out any "back soon" sign.) Can't get AC/heater in room to work, try calling front desk, go down and find 2 people who say they've been waiting for 10 minutes, no one there, I give up Carpet is stained Lose my glasses, and while looking for them find an empty beer bottle and a hat Find front desk person, they tell me to ignore the signs in the room telling me how to use the AC (this does indeed fix it.) No breakfast (Expedia says they have packaged breakfast; sign in lobby says they serve breakfast.) No room cleaning service in 3 days (guess this is COVID related, but most hotels will say something.). Try to drop by front desk to get shampoo and coffee, but no one is there (but at least there's a "be back soon" sign, so that's progress...

Overall it's very comfortable. The room with a king-sized bed facing the back is spacious and quiet. The staff is helpful. The downsides being the furnishing are a bit old and the staff is not wearing face coverings consistently.

Overall it's very comfortable. The room with a king-sized bed facing the back is spacious and quiet. The staff is helpful. The downsides being the furnishing are a bit old and the staff is not wearing face coverings consistently.